Support

Tell us what's not working.

Bugs, billing, a stretch you wish existed, or a routine that hurt when it shouldn't have. It all comes to the same inbox, and a person answers it.

How to reach us
The form on this page. It's the only channel, and it goes straight to the people who build Lucy.
Response time
Usually a day or two. We're a small team, not a call centre.
Subscriptions
Cancellations and refunds are handled by Apple, under Settings, your name → Subscriptions on your iPhone. We can't do it for you, but we can explain anything that's unclear.

Only used to reply to you. Lucy itself never asks for it.